LG smart TV software update support years: webOS Re:New program

If you're trying to pin down LG Smart TV software update support years, the sources reviewed do not identify one support period covering every LG TV. The most concrete, sourced commitment comes from a specific 2024 initiative called the webOS Re:New program, and it names particular models rather than LG's whole lineup. LG's January 2024 announcement said the program would provide "the joy of a new TV experience for the next five years" for a named list of 2022 sets (LG Newsroom), and FlatpanelsHD later reported that LG had described four webOS version upgrades over that same five-year span for qualifying sets (FlatpanelsHD).

That's useful context, but neither source confirms what's rolling out on LG TVs today, in 2026. LG said at the time the upgrade would "be extended to more LG TVs worldwide in the future," a stated intention, not proof that older or lower-tier models are covered right now (LG Newsroom). This article covers what LG committed to, which models were named, how the version count breaks down by model year, and what to check on your own TV rather than assuming it matches a 2024 press release.

LG smart TV software update support years: what the five-year claim covers

LG's January 2024 announcement named specific hardware, not a blanket tier of TVs. The commitment applied to the 2022 OLED TV lineup, the OLED Flex, the OLED Objet Collection Posé, and the 2022 QNED Mini LED 8K sets in the QNED99/95 series (LG Newsroom). That's the specific group named in LG's release, and it's the only group that January 2024 statement actually covers.

LG says webOS powers more than 200 million smart TVs worldwide, and framed the Re:New upgrade as a way to keep existing hardware feeling current rather than obsolete (LG Newsroom). LG's own wording promised "the joy of a new TV experience for the next five years," not a specific count of major OS versions. The version count comes from outlet reporting, not the release itself. It's easy to find "five years" and "four upgrades" quoted together online as though LG stated both. LG stated the five-year window. The version count was reported separately, and that distinction matters if you're trying to hold LG to a specific number.

The 2023 and 2024 model years weren't part of the original January 2024 announcement at all. Reporting published a few months later described a broader projected schedule covering 2023 and 2024 OLED, QNED, and UHD sets, but that came from outlet coverage of an LG event, not a second formal LG release naming those models the way the January statement named 2022 sets.

How many webOS versions that covers

FlatpanelsHD published a projected version schedule based on comments LG made at a March 2024 event in Frankfurt, and it's the clearest breakdown available of how the program is supposed to play out model year by model year. The outlet reported that LG had pledged four webOS version upgrades over five years for qualifying sets (FlatpanelsHD).

FlatpanelsHD's reported schedule, not a complete LG-published model list:

Projected schedule reported in March 2024; not a current rollout tracker.

A 2024 set shipping on webOS 24 is projected to pick up four subsequent versions through 2029. A 2022 set, by comparison, is shown reaching only three further versions by 2027 in that same table. Neither LG nor FlatpanelsHD explains why the math lands differently for the two model years. It may come down to where each TV starts counting its five-year clock, but that's not something either source states outright, so don't treat "four upgrades" as a number that applies identically no matter which year you bought your TV.

The coverage list is also looser than it first appears. FlatpanelsHD's own table describes 2022 sets as "OLED, QNED 8K, maybe more" and 2023 and 2024 sets as "OLED, QNED, UHD, maybe more." That "maybe more" qualifier signals the outlet wasn't handed a complete, closed list of covered models either. Entry-level UHD sets from 2022, non-8K QNED lines, and anything older than 2022 don't appear in either source. That absence means they're not confirmed as covered by the material reviewed here, not that LG has ruled them out somewhere else.

Model year is a decent starting point for locating your TV on this kind of schedule, but it's not a substitute for checking the exact model number. The cited material doesn't provide a complete model-number or regional eligibility list, so a "2023 OLED" badge on a box doesn't guarantee a given unit follows the same version path as every other 2023 OLED sold that year.

Why the newest webOS version shows up on new TVs first

At the March 2024 Frankfurt event, LG reportedly told attendees that eligible older TVs would receive each new webOS version about a year after it first ships on current-year models, according to outlet coverage rather than a formal published policy document (FlatpanelsHD). Tom's Guide covered the same event with a concrete example: a 2023 TV running webOS 23 wouldn't get webOS 24 until 2025, about a year after webOS 24 appeared on 2024 models like the C4 and G4 OLED (Tom's Guide).

Tom's Guide hedged on how firm this was even at the time, writing "as far as we know, LG will still continue to uphold its word" regarding the five-year support window (Tom's Guide). That signals a stated intention as of 2024, not a track record anyone had independently verified then or since. The reported schedule reserves the newest webOS version for current-year models for roughly a year, and that approximately one-year gap is what's documented, based on a single 2024 event. Whether LG has held to that cadence through every version release since isn't something these sources confirm one way or the other.

What the 2024 reporting can and can't tell you right now

Every source behind this article dates to the first few months of 2024. The projected schedule in FlatpanelsHD's table runs through 2029, and the version numbers listed for 2025 and 2026 were projections at the time of publication, not confirmed release dates.

This reporting establishes what LG reportedly described and how one outlet projected the timing. It doesn't establish whether a specific 2022 OLED has actually received webOS 25 on schedule this year, whether the one-year lag behind new models has held steady across every version bump since 2024, or whether LG has adjusted the program as it expanded to more markets. None of the material reviewed here addresses LG's current, 2026 rollout status. Treating a 2024 press cycle as proof of what's happening on store shelves or living room TVs today reads more certainty into these sources than they offer.

What to check on your own TV before assuming you're covered

Given that gap, the most reliable next step is to check your specific TV directly rather than extrapolate from a two-year-old announcement.

• Find the full model code in your TV's settings, under the About or Support menu, not just the general series name or model year. A label like "C4 OLED" identifies a product family; the complete alphanumeric model number is what LG's support lookup tools typically require.
• Note the webOS version currently installed on your TV from that same menu, so you have something concrete to compare against LG's support listings.
• Search LG's current support or firmware-download page for that exact model number, and compare the listed webOS version or firmware history against what your TV is currently running.
• If the support page lists a newer firmware or webOS version than what's installed, that's a sign an update may be available to download. If the page doesn't state major-version eligibility one way or the other, contact LG support directly about that specific model number rather than assuming the 2024 Re:New terms apply.
• Treat a current firmware listing with some caution. It shows that LG has made an update available for that model, but it doesn't establish future major-version eligibility. Maintenance firmware and major webOS version upgrades aren't the same kind of update.
• Keep in mind that a major version upgrade, a security patch, and continued compatibility with individual streaming apps are three different kinds of support. The reporting referenced throughout this piece addresses webOS version upgrades specifically; it says nothing about how long security patches or app-level support continue once a model's last listed major upgrade arrives.
• If you're shopping for a 2025 or 2026 LG TV, don't assume the 2022 through 2024 Re:New terms carry over automatically. Look for language on LG's current product or support pages that states an update commitment for that specific model, rather than leaning on this 2024 announcement as a stand-in.

What to do next: checking your own LG TV's update status

The clearest picture available comes down to this: LG named a specific set of 2022 OLED and QNED 8K models for roughly five years of webOS upgrades, and reporting from early 2024 translated that into three or four major version bumps depending on a TV's starting year. Every source behind that picture was published in the first few months of 2024, which is why it describes what LG promised and projected then, not a confirmed rollout status you can verify for your own television right now.

Before assuming any of this applies to the TV in your living room, pull up its full model number under Settings or About, then check that number against LG's current support and firmware pages for a listed webOS version or update history. If you're shopping for a new set in 2025 or 2026, don't lean on the 2022-2024 Re:New announcement as a guarantee. Look instead for whatever update commitment LG states directly on that specific model's current product page.